Paradigm's COVID-19 Response
We would like to share an update with our clients and partners regarding the global pandemic COVID-19. The situation is fluid; we have to be adaptive. We have a special response team that meets daily to assess and adapt with a focus on needs in a few key areas:
- Our Clients
- Our Employees
- Our Families
- Our Partners
- Our Business
Our mantra the past 11 years has been assess, adapt and execute. This is a key component of the Paradigm Sample DNA. As a result, we have the following in place:
- Business Continuity / Work At Home: We are confident that we can fully support a global Work at Home program with no impact to operations or project execution. We are a Zoom based company which allows us to be connected at all times.
- Continued 24x7 Support: We have a dispersed global workforce that supports our clients 24x7 working in the US, Canada, Turkey, Malaysia and India. This has ensured business continuity for our clients through many adverse events over the last decade.
- Our Panels and Our Partners: We are in ongoing communication with our respondent and partner communities in North America, APAC, the EU, and LATAM, discussing the effect of coronavirus on response rates and overall project performance. At this point, we have not observed drops in feasibility or project performance on quant work.
We are ready to support our clients during this period. It will clearly be harder to support our clients at trade shows and in-person visits. Our current focus is on programs we can put in place in lieu of traveling, where we collaborate on video and teleconference calls to bring relief and maybe some laughter to our clients.
We will continue to update, assess and adapt.
Cyrus Deyhimi Robert Gray Sima Vasa
CEO COO Chief Evangelist
Reach us at firstname.lastname@example.org