Group 200@2x
Group 200@2x
Group 200@2x

Job Description

In the Account Manager role, you will be required to demonstrate a mastery of client needs and vendor capabilities throughout all aspects of the project lifecycle. It will be your responsibility to build relationships and execute strategies that allow us to provide competitive proposals to our clients, while collaborating with internal stakeholders to ensure that we exceed delivery expectations on projects in field.

You will be challenged to tackle unique opportunities on a daily basis. Being self-motivated, thinking creative, and building rapport with colleagues, clients, and partners are vital ingredients for success in this role.


  • Maintain relationships with clients by upholding Paradigm’s standards of world class service
  • Develop an intimate understanding of our clients and analytically detect trends in the industry
  • Collaborate with sales and executive teams to build strategies that maximize revenue and profitability
  • Deliver quick, competitive, accurate proposals using a number of tools including historical data,
    Paradigm product expertise, and the proper blend of internal and external resources
  • Work with operations teams to drive seamless execution of projects and maximum client satisfaction
  • Network with new and existing partners to build new bridges and strengthen existing relationships
  • Own the Paradigm vendor database, and conduct regular analysis on vendor performance

Skills and Qualifications Needed

  • Relentless work ethic and a “go-getter” spirit to maximize opportunity
  • Integrity, accountability, and willingness to embrace our winning “team-first” corporate culture
  • Ability to think outside the box in pursuit of creative solutions to achieve business objectives
  • Comfort being measured on key client metrics such as conversion, volume and customer satisfaction
  • Capacity to perform well under pressure and multitask in a fast-paced, changing environment
  • Excellent verbal and written communication with strong interpersonal skills
  • Proven experience in working directly with clients and skilled in the art of negotiation
  • Proficiency in the Microsoft Office Suite with outstanding Excel and analytical skills
  • Familiarity with CRM tools such as Salesforce is preferred
  • BA/BS – Previous experience in the Market Research industry is preferred

Ready to join a winning team?